Frequently asked questions

To earn a free ticket, you must complete 4 hours of volunteer work with the Festival. Volunteer time is calculated at a rate of 1 hour per $5, so after 4 hours, you'll earn a voucher for one free $20 ticket. You can accumulate hours over time or all at once.

Not necessarily, but we hope you'll stick around! While the program allows you to volunteer in exchange for individual tickets (and save them up!), our greatest need is for dedicated volunteers who want to be part of the Festival long-term. Volunteers who stay involved often find a strong sense of community, gain valuable experience, and become an essential part of our team. If you love theatre and want to support the arts in Scranton, we’d love to have you with us beyond just one show.

When applying, you'll have the chance to tell us your skills and preferences. We’ll try to match you with suitable roles such as ushering, set construction, costume work, or facility maintenance. However, assignments depend on availability and Festival needs.

No, you must complete your volunteer hours at least one week before the performance you want to attend. We recommend applying as far in advance as possible (at least 3 weeks in advance) to allow time for scheduling, orientation, and volunteer work.

Unfortunately, not at this moment. Space in the program is limited due to its being a new initiative, but will be ramped up in the future. Acceptance depends on volunteer needs, scheduling, capacity, and how far in advance you apply. We’ll review each application and notify you if you’re accepted, along with next steps and training info.

Volunteers must be at least 18 years old. We cannot accept unaccompanied minors for any volunteer work, regardless of interest or availability.